Found a bug, have an idea for a new tool or need help reading a result? Send us a message and a real person from our team will read it.
Most sound problems have a fast answer. These tools often solve it in under a minute.
Every message follows the same simple path.
A team member reads every message. There are no bots or automatic replies.
Bug reports are tried on the same browser and device you used.
You hear back within 2 working days, even if the fix takes longer.
Fixes and corrections go live and the page review date is updated.
We reply to every message within 2 working days, Monday to Friday. Bug fixes can take longer, but we will tell you what we found.
Tell us the tool, what you did, what you expected and what happened instead. Keep the device details box ticked so we can see your browser and system.
We can explain what the test measures and how the chart works. We cannot give medical advice, so for any hearing worry please see a doctor or audiologist.
Yes. Choose Suggest a tool and tell us what you want to test and why. We plan new tools around what visitors ask for.
Choose Business and tell us about your proposal. We only work with brands and content that are useful to people testing their audio.