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tools don’t work in firefox

Ask By Pranav M.712 views

the page loads but the buttons for the test do nothing in firefox

Connection
Built-in Speakers
System
Windows 11
Browser
Firefox 132
Sample Rate
48 kHz
Output Channels
2 channels
Using Sound Tester ToolsWindows PC
Tool used in this discussionSound TestQuick left, right and stereo check for any speakers or headphones
Open Free Tool
Short Answer

If the buttons do nothing in Firefox, update the browser, allow audio autoplay for the site and turn off ad blockers or tracking shields that block audio.

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Rishabh Sharma
Rishabh SharmaAudio Team
Audio DSP Engineer · 5+ years experience · Answered Jul 26, 2026

Browsers block autoplay audio until you click the page.

After you make the change, play the Sound Test again to confirm the result. If the problem is still there, add your device, browser and what you tried in the replies so the team can narrow it down.

Step By Step Fix
  1. Update Firefox
  2. Allow autoplay for the site
  3. Disable tracking and ad blockers for the page
  4. Try a private window
Sources
  1. Mozilla Support

Checked by Harvey Finch on . How we verify answers

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Community Replies 2

  • Liam EdwardsCommunity Member

    Allowing autoplay fixed it. I tested it on my own setup and it held up for weeks.

  • Imogen HallCommunity Member

    Ad blocker was the cause. I tested it on my own setup and it held up for weeks.

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Rishabh Sharma
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Rishabh Sharma

Audio DSP Engineer at Sound Test

Rishabh Sharma is the Audio DSP Engineer on the Sound Tester Audio Team. Expert in browser-based Web Audio API architecture, live tone generation, and low-latency decibel tracking. Shares detailed digital sound processing codebases on GitHub and LinkedIn. On Sound Tester he answers browser, driver and operating system sound problems on Windows, Mac and Android, and reviews how the tools handle audio in the browser.

Web Audio APIlow-latency audiodecibel tracking
  • 10 answers on Sound Test
  • 5+ years experience
  • Reviewed by Harvey Finch
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Each answer is written by the specialist closest to the topic and checked by a second team member. How we verify answers

Answers are free general guidance from the Sound Tester Audio Team and community. They are not medical advice. For hearing loss, ringing or ear pain, see a doctor or audiologist. Opening a device can void its warranty, so check the maker's support first for hardware faults.

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