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youtube has no sound but spotify and everything else works

Ask By Abhinav N.1,063 views

so weird. youtube videos in chrome are totally silent but spotify and zoom play fine. volume mixer shows chrome at 100. restarted pc already. anyone seen this

Brand
Dell
Model
Inspiron 15
Connection
Built-in Speakers
System
Windows 11
Browser
Chrome 131
Sample Rate
48 kHz
Output Channels
2 channels
No Sound And Output DeviceWindows PC
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Short Answer

If only one site is silent, the tab, the browser mute or the app volume in the mixer is the cause. Unmute the tab, open the Volume Mixer and try a clean browser profile.

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Callum Sterling
Callum SterlingAudio Team
Surround Sound Auditor · 4+ years experience · Answered Jul 29, 2026

When Spotify and Zoom work, the output device and driver are fine, so the problem sits inside the browser. A muted tab, a per-site sound block or a stuck extension are the usual causes.

Chrome also keeps its own volume entry in the Windows mixer, and it can sit at zero while the main slider shows full.

Step By Step Fix
  1. Right-click the YouTube tab and check that it says Mute site, not Unmute site
  2. Open the Windows Volume Mixer and raise Chrome to match the main volume
  3. In chrome://settings/content/sound make sure sound is allowed for youtube.com
  4. Disable extensions one by one or test in an Incognito window
  5. Run the Sound Test in the same browser to confirm the browser can play audio
Sources
  1. Google Chrome Help
  2. Microsoft Support

Checked by Rishabh Sharma on . How we verify answers

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Community Replies 2

  • Abhinav NaikCommunity Member

    It was the site muted thing in the tab menu, i never mute anything so no idea how. back to normal thanks

  • Mansi BoseCommunity Member

    Had the same in Edge last month. An audio enhancer extension was grabbing the tab. Removing it fixed it for me.

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Callum Sterling
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Callum Sterling

Surround Sound Auditor at Sound Test

Callum Sterling is the Surround Sound Auditor on the Sound Tester Audio Team. Focused on checking 5.1/7.1 spatial positioning accuracy, Dolby Atmos channel mappings, and sound leakage. Runs gaming headset audio troubleshooting threads on X (Twitter). On Sound Tester he answers surround sound, soundbar and HDMI ARC discussions, and checks channel placement with the Surround Sound Test.

5.1 and 7.1 surroundDolby Atmos mappinggaming headsets
  • 15 answers on Sound Test
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