android no sound during calls but music is fine
Music working but calls silent usually means the earpiece, call volume or a Bluetooth device is the problem. Raise call volume, disconnect Bluetooth…

Micro-Speaker Specialist at Sound Test
Camila Silva is the Micro-Speaker Specialist on the Sound Tester Audio Team. Focuses on phone micro-speaker clarity, ringtone peak distortion, and voice coil temperature tracking.
Camila Silva is the Micro-Speaker Specialist on the Sound Tester Audio Team. Focuses on phone micro-speaker clarity, ringtone peak distortion, and voice coil temperature tracking. Connects with mobile acoustic developers via Instagram and LinkedIn. Based in Brazil. On Sound Tester she answers phone speaker discussions, such as muffled sound, quiet calls and ringtone distortion on iPhone and Android.
Music working but calls silent usually means the earpiece, call volume or a Bluetooth device is the problem. Raise call volume, disconnect Bluetooth…
A muffled iPhone speaker is often lint or debris in the grille, or a stuck headphone mode. Restart, clear the grille gently and check the Bluetooth…
iPhones use the bottom speaker for music and the earpiece for calls, so one speaker may be normal. If the earpiece is much quieter than before…
If headphones work but the speaker is silent on a Chromebook, a plug detection fault or an output setting is likely. Unplug, restart, check the…
After a macOS update, Core Audio can hang. Quit it from Terminal or restart, then reset NVRAM on Intel Macs. If outputs still show nothing, contact…
If USB-C headphones show connected but stay silent, clean the port, reconnect them, check USB audio routing in Developer options and test with…
A low tone, around 165 Hz, can help vibrate water out of the speaker grille. Keep volume moderate, dry the phone and avoid heat or rice.
Each answer is written by the specialist closest to the topic and checked by a second team member. How we verify answers